CBP Releases New ACE Portal Account Application

Customs and Border Protection (CBP) said in a notice to the trade today, April 1, it has released a modernized ACE Secure Data Portal (ACE Portal) account application for the trade community. The agency highlighted the new digital web form facilitates:  

·     Submission of information to CBP when applying for a new ACE Portal top account.

·     Requests to update Account Owner information.

·     Communication with CBP on the account setup process. 

"The modernized tool also adds enhanced processing features for CBP personnel," the agency said.  

Below is an overview of the ACE Portal trade account application options. These options only apply to companies who do not have existing ACE Portal access.  

New ACE Portal Top Account Applications: 

Importer Sub-account -- Importer Application*

Exporter Sub-account -- Exporter Application

Protest Filer Sub-account -- Protest Filer Application

All Other Sub-accounts -- New ACE Portal Application

*For companies who need to set up the Importer sub-account view for multiple Importer of Record numbers, use the legacy ACE Portal application form (PDF).  

Going forward, CBP said applicants are "strongly encouraged to use the applicable web-based ACE Portal application for faster processing by CBP." The agency will temporarily continue to accept the legacy PDF-based application during the initial roll out period for the new web-based application. The application is available on the legacy application webpage and can be submitted to ACE.Applications@cbp.dhs.gov. 

For more information on applying for an ACE Portal top account, review the Applying for an ACE Secure Data Portal Account webpage, while for information on how to add one or more sub-accounts to an existing ACE Portal top account, review the Managing an ACE Secure Data Portal Account webpage. 

For further questions or discussion, please contact your South East World Wide (Chicago), Ltd. Sales Representative.